There has always been a “lovefest” between ad agencies and newspapers. A recent article in Advertising Age magazine (Do Some Good: Create Newspaper Ads) just about made me puke. The author, Mike Hughes, did all but beg for agencies to throw newspapers (another) life vest.
Decades ago, long before the Internet and Cable, newspapers were the dominant medium used by all ad agencies. And frankly, it is easy money for ad agencies. Design an ad copy, charging the client creative fees, and place that same ad in multiple newspapers…making 15% on all of the media buys. If the ads don’t work…don’t worry there is always tomorrow, or next week. Just double the size of the ad, place it in multiple sections …..and so on.
Now, our world of recruitment advertising is a little bit different than the general purpose ad agencies; But recruitment ad agencies once maintained a very, very comfortable relationship with newspapers. That is until clients held them accountable. What changed a lot of that? The Internet. The Web is a simple medium, and it is easy to measure.
I have probably shared the story of Bernard Hodes’ first venture onto the Internet back in the early 1990s. If you have not heard it….this is the crux of it:
The economy was hit pretty bad and recruitment budgets were being scrutinized (sound familiar??). Recruitment ad agency budgets were heavily impacted the. So agencies looked at various ways to diversify and offer new products or services in an attempt to keep revenue coming in.
HRIS, or the first versions of Applicant Tracking Systems, were developed and sold to clients by some recruitment ad agencies during this time. Other offered other human resource related support services that were not recruitment related, but allowed them to maintain their client relationships.
Well, Bernard Hodes chose to venture into New Media…or the Internet. They created one of the first job boards – Career Mosaic, a brilliant move at the time. I think the only other online job board of its’ kind at the time was Help Wanted USA! Hodes’ strategy was to offer an online job posting to clients as a supplement to their standard newspaper buy. And the client could so so for just $150. Hodes would retain 100% of the revenue of the online job posting in addition to the 15% they would make from the print ad.
Hodes didn’t expect the Internet to perform as well as it did. And clients were able to measure the results from the online job posting, unlike the traditional print ad. Well – clients began to shift more and more of their print budgets online, which was the right thing to do. But imagine this…. move a $10,000 display ad budget from the LA times to a $150 online job posting. The $10K ad earned the agency $1,500 in commission as where the Internet ad earned them $150. Quite a difference.
Keep in mind the $10K ad was for 1 day. The online job posting was for 30 days. As clients shifted more and more of their newspaper budgets online, Hodes realized they were cannibalizing their core business. So they sold Career Mosaic and exited the business.
Today, Hodes is stronger than most recruitment ad agencies out there. They no longer ‘own’ a job board, but obviously have strong relationships with many. The successes they found online with Career Mosaic have been leveraged and integrated into many of the services they offer today.
So…. the short of the story is….. there has always been a “Lovefest” between ad agencies and newspapers…even Recruitment Ad Agencies. But – to ask agencies to provide extra business to the newspapers at the expense of their clients is about as ethically bankrupt as one can get.